Terms of Use

Effective: August 13, 2026 · Last updated: August 13, 2026
Governing Law: New Jersey, United States

Please read these Terms of Use (“Terms”) carefully before using bobbalexandersolutions.com (the “Site”).

By using the Site, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site.

If you purchase a product, you will be asked to confirm your agreement to these Terms at checkout before your purchase completes, by checking a box stating: “By purchasing, you agree to the Terms of Use, Privacy Policy, Refund Policy, and Product License.”

1. Who We Are

The Site is operated by Bobb Alexander Solutions (“we,” “us,” or “our”), a software and applied-AI consultancy based in New Jersey, United States.

Questions about these Terms may be directed to:
Email: [email protected]
Address: 971 US Highway 202N, Ste N, Branchburg, NJ 08876, USA

2. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page.

Material changes — changes that significantly affect your rights or obligations — will be reflected here with an updated date and, where a purchase relationship exists, communicated by email where practicable.

Your continued use of the Site after the effective date of updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, stop using the Site.

3. Eligibility

To use the Site, you must:

1. Be at least 13 years of age. Users between 13 and 17 may only use the Site with the consent and supervision of a parent or legal guardian, who accepts these Terms on the minor’s behalf.
2. Have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
3. Not be prohibited from using the Site under applicable law (including applicable export or sanctions laws).

By using the Site, you represent and warrant that you meet all eligibility requirements.

4. Accounts

The Site does not offer user accounts. You can browse the Site and purchase digital products without creating an account. Purchases are processed through our payment processor, Stripe, and delivered without account registration.

5. Permitted and Prohibited Uses

You may access and use the Site and the content and products made available to you, consistent with these Terms.

You may not:

1. Use the Site for any unlawful purpose or in violation of any applicable law or regulation
2. Attempt to gain unauthorized access to the Site or its systems
3. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Site, except where permitted by law
4. Scrape, crawl, or use automated tools to extract data from the Site without our prior written consent
5. Use the Site to transmit spam, malware, or any harmful or malicious code
6. Impersonate any person or entity or misrepresent your affiliation with any person or entity
7. Interfere with or disrupt the operation of the Site or the servers and networks used to operate it
8. Remove, obscure, or alter any copyright, trademark, or other proprietary notices
9. Use the Site to develop a competing product or service
10. Resell, license, or sublicense access to the Site or its products without our prior written consent
11. Use the Site or its content to train, fine-tune, or evaluate any artificial intelligence or machine learning model without our prior written consent

We reserve the right to investigate suspected violations and to restrict access in response.

AI-Generated Content

The Site and the products sold through it include content and materials that were produced with AI assistance under human direction and review. By using these materials, you acknowledge and agree that:

1. AI-assisted outputs are produced with the help of automated tools and may contain errors, inaccuracies, or outdated information.
2. AI-assisted outputs do not constitute professional advice — legal, medical, financial, educational, or otherwise. Do not rely on them as a substitute for qualified professional judgment.
3. You are responsible for independently verifying any output before acting on it, particularly for consequential decisions.
4. We do not guarantee that AI-assisted content is accurate, complete, appropriate, or free from bias.

You may not use content or products from the Site to train, fine-tune, or evaluate any competing AI or machine-learning model, or to produce content that violates these Terms or applicable law.

For a full account of how AI is used, see our AI Use Disclosure.

6. Intellectual Property

Our content: The Site and all of its content, features, and functionality — including text, graphics, logos, icons, audio, and software — are owned by Bobb Alexander Solutions or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal or internal business purposes, subject to these Terms. Digital products you purchase are licensed under their own single-user Product License, provided with each product. This license does not include the right to copy, reproduce, or distribute Site content except as expressly permitted, create derivative works, or use Site content for commercial purposes outside its intended use.

Openly licensed materials (such as the Problem-Scoping Template, released under CC BY 4.0) are governed by their stated license. See our Copyright Notice.

Feedback: If you submit suggestions, ideas, or feedback about the Site (“Feedback”), you grant us a perpetual, irrevocable, royalty-free license to use that Feedback for any purpose without compensation or attribution to you.

7. Purchases and Payments

Pricing: Current pricing for B&A digital products is listed on the products pages. We reserve the right to change pricing at any time; the price shown at checkout is the price that applies to your purchase.

One-time purchases: Products sold through the Site are one-time purchases, not subscriptions. There is no recurring billing and nothing to cancel. By purchasing, you authorize Bobb Alexander Solutions, via our payment processor Stripe, to charge your payment method for the amount shown at checkout.

Refunds: Refunds are governed by our Refund & Cancellation Policy.

Taxes: Prices do not include applicable taxes. You are responsible for all taxes arising from your purchase in your jurisdiction.

8. Third-Party Services and Links

The Site may integrate with or link to third-party services not operated by Bobb Alexander Solutions — including our payment processor and form provider. These are provided for convenience. We do not control third-party services and are not responsible for their content, privacy practices, or terms. A list of third-party providers that process data in connection with the Site is available in our Sub-processor Disclosure.

9. Disclaimers of Warranties

THE FOLLOWING SECTION LIMITS OUR LIABILITY. READ IT CAREFULLY.

THE SITE AND ITS PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOBB ALEXANDER SOLUTIONS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SITE

ADDITIONAL DISCLAIMER — AI-ASSISTED CONTENT: AI-ASSISTED OUTPUTS PROVIDED THROUGH THE SITE OR ITS PRODUCTS MAY CONTAIN ERRORS. BOBB ALEXANDER SOLUTIONS MAKES NO WARRANTY THAT SUCH OUTPUTS ARE ACCURATE, COMPLETE, SAFE, APPROPRIATE, OR FIT FOR ANY PARTICULAR PURPOSE. YOUR USE OF AI-ASSISTED CONTENT IS AT YOUR OWN RISK.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SITE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BOBB ALEXANDER SOLUTIONS, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL
• COST OF SUBSTITUTE SERVICES
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TO BOBB ALEXANDER SOLUTIONS IN THE 12 MONTHS PRECEDING THE CLAIM, OR
• $100.00 USD

Some states do not allow the exclusion of certain warranties or the limitation of consequential damages, so some of the above may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Bobb Alexander Solutions and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

1. Your use of the Site in violation of these Terms
2. Your violation of any applicable law or regulation
3. Your violation of any third-party right, including intellectual property or privacy rights

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, and you agree to cooperate with our defense.

12. Governing Law and Dispute Resolution

Governing law: These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of New Jersey, United States, without regard to its conflict-of-law provisions.

Informal resolution first: Before filing any formal legal claim, you agree to contact us at [email protected] and give us 30 days to attempt to resolve the dispute informally.

Jurisdiction: If informal resolution fails, you agree that any legal action or proceeding will be brought exclusively in the state or federal courts located in Union County, New Jersey, and you consent to the personal jurisdiction of those courts.

13. Termination

We may restrict or terminate your access to the Site, with or without notice, if we reasonably believe you have violated these Terms or engaged in conduct that harms the Site or others. We may also discontinue the Site in whole or in part at any time.

Sections 6 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law and Dispute Resolution), and 14 (Miscellaneous) survive termination.

14. Miscellaneous

Entire agreement: These Terms, together with the Privacy Policy and any policies expressly incorporated by reference, constitute the entire agreement between you and Bobb Alexander Solutions regarding the Site and supersede all prior agreements on the same subject.

Severability: If any provision is found invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force.

Waiver: Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights without restriction, including in connection with a merger, acquisition, or sale of assets.

Force majeure: We are not liable for any failure to perform where the failure results from causes beyond our reasonable control.

No third-party beneficiaries: These Terms do not create any third-party beneficiary rights.

Headings: Section headings are for convenience only and have no legal effect.

15. Contact